1. Data Controller
The controller of personal data is SIA “LARTA 1”, registration number 50003308551, registered address Strādnieku šķērsiela 7, Rēzekne, LV-4604, Latvia, email address info@larta.lv.
This Privacy Policy applies to visitors of larta.lv, buyers, customers and representatives of legal entities.
2. Personal Data We Process
We may process your name, surname, telephone number, email address, delivery and billing address, company information, order details, payment and delivery information, purchase history, communications and customer account information.
When you visit our website, we may also process your IP address, device and browser information, and cookie data.
Personal data is obtained directly from you, through your use of the website and from payment and delivery service providers.
Full payment card details are processed by the relevant payment service provider. We do not receive or store full payment card details.
3. Purposes and Legal Bases for Processing
Personal data is processed to accept and process orders, receive payments, arrange delivery and returns, fulfil warranty obligations and provide customer support. The legal basis for this processing is entering into and performing a contract.
Personal data is also processed to issue invoices, maintain accounting records and comply with legal obligations.
Personal data may be processed to prevent fraud, maintain website security, recover debts, resolve disputes and protect our legal rights. The legal basis for this processing is our legitimate interests.
Commercial communications are sent with your consent or where otherwise permitted by applicable law. You may unsubscribe from commercial communications at any time.
If the personal data required to process an order is not provided, we may be unable to accept or fulfil the order.
4. Recipients of Personal Data
Where necessary, personal data may be shared with online store platform providers, hosting and information technology service providers, payment service providers, banks, delivery companies, accounting service providers, legal advisers and public authorities.
Personal data is shared only where necessary to provide a service, perform a contract, comply with a legal obligation or protect our legal rights.
5. Transfers Outside the European Economic Area
Certain service providers may process personal data outside the European Economic Area.
In such cases, personal data is transferred on the basis of a European Commission adequacy decision, standard contractual clauses or another safeguard permitted by applicable law.
Information about the safeguards used for international data transfers may be requested by contacting info@larta.lv.
6. Data Retention
Personal data is retained only for as long as necessary for the relevant processing purpose or to comply with legal obligations.
Data relating to orders, payments and accounting is retained for the periods required by applicable law.
Customer account data is retained until the account is deleted, unless another legal basis requires further retention.
Communication records are retained until the matter has been resolved and for the duration of any applicable limitation period.
Data used for commercial communications is retained until consent is withdrawn or the recipient unsubscribes.
After the applicable retention period expires, personal data is deleted or anonymised.
7. Cookies
The website uses cookies that are necessary for its operation, security and order processing.
Analytics and marketing cookies are used only with the visitor’s consent. Cookie preferences can be changed through the cookie settings available on the website.
8. Your Rights
Where provided by applicable law, you have the right to access your personal data and request its correction, deletion, restriction or portability, as well as the right to object to processing.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Requests may be submitted to info@larta.lv. We may request additional information to verify your identity.
You also have the right to lodge a complaint with the Data State Inspectorate of the Republic of Latvia or another competent supervisory authority.
9. Data Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.